Terms of Service

Effective Date: October 16, 2026

These Terms of Service ("Terms") govern your use of the website olveraholdings.online and the services provided by Olvera Holdings LLC ("Company," "we," "us," or "our"). By accessing our website or engaging our services, you agree to be bound by these Terms.

1. Services

Olvera Holdings LLC provides web design, business automation, custom bot development, e-commerce setup, and related technology services. The specific scope, deliverables, timeline, and pricing for each project will be outlined in a separate written agreement or proposal.

2. Client Obligations

When engaging our services, you agree to:

• Provide accurate and complete information necessary for the project
• Respond to requests for feedback and approvals in a timely manner
• Ensure that all content, materials, and data you provide to us are lawful and do not infringe upon any third-party rights
• Make payments according to the agreed-upon schedule

3. Payment Terms

Payment terms are specified in each project proposal. Unless otherwise agreed:

• A non-refundable deposit of 50% is required before work begins
• The remaining balance is due upon project completion and final delivery
• Late payments may incur a 1.5% monthly interest charge
• All prices are quoted in US Dollars (USD)

4. Intellectual Property

Upon full payment, you will own all custom code, designs, and content created specifically for your project. We retain the right to:

• Use general knowledge, techniques, and experience gained during the project
• Showcase the completed project in our portfolio (with your consent)
• Retain ownership of pre-existing tools, frameworks, and libraries used in the project

5. Project Timeline

We will make every reasonable effort to deliver projects within the agreed timeline. However, timelines may be affected by:

• Delays in client feedback or approvals
• Changes in project scope (subject to a change order)
• Third-party dependencies beyond our control

We will communicate any anticipated delays promptly and work to minimize their impact.

6. Revisions and Changes

Each project includes a specified number of revision rounds as outlined in the project proposal. Additional revisions beyond the included rounds may incur extra charges at our standard hourly rate.

7. Refund Policy

The initial deposit is non-refundable as it covers the research, planning, and initial design phase. If you choose to cancel a project after work has begun:

• You will be charged for work completed to date
• Any unused portion of prepaid fees will be refunded within 30 business days
• All completed deliverables up to the cancellation point will be provided to you

8. Limitation of Liability

To the maximum extent permitted by law, Olvera Holdings LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our services or website. Our total liability for any claim shall not exceed the total amount paid by you for the specific service giving rise to the claim.

9. Warranty Disclaimer

Our services are provided "as is" and "as available." While we strive for excellence in every project, we do not warrant that our services will be error-free, uninterrupted, or meet every specific expectation. We provide a 30-day warranty period after delivery during which we will fix any bugs or issues at no additional charge.

10. Confidentiality

We treat all client information as confidential. We will not disclose your business information, proprietary data, or project details to any third party without your written consent, except as required by law or as necessary to provide our services.

11. Indemnification

You agree to indemnify and hold Olvera Holdings LLC, its officers, members, employees, and agents harmless from any claims, losses, damages, or expenses (including attorneys' fees) arising from your use of our services, your breach of these Terms, or your violation of any law or the rights of any third party.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of Harris County, Texas.

13. Termination

Either party may terminate a service engagement by providing written notice. Upon termination, you are responsible for payment for all work completed up to the date of termination.

14. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of our services after any changes constitutes acceptance of the revised Terms.

15. Contact Information

If you have questions about these Terms, please contact us:

Olvera Holdings LLC
108 Monument Rd, La Porte, TX 77571
Email: info@olveraholdings.online
Phone: (832) 750-1240