Effective Date: October 16, 2026 | Last Updated: October 16, 2026
Olvera Holdings LLC provides digital services — web design, business automation systems, and custom bot development. Because all our products are delivered digitally, this policy explains how we deliver completed work, our standard project timelines, and what you can expect at each stage.
All deliverables from Olvera Holdings LLC are digital. There is no physical shipping involved. Completed work is delivered via one or more of the following methods:
Delivery confirmation is sent to the client's email on record. The project is considered delivered once the client has received the staging link or live URL and access credentials.
| Service Type | Typical Timeline | Milestones |
|---|---|---|
| Basic Website (1–5 pages) | 5–7 business days | Design mockup → Review → Development → Final delivery |
| Professional Website (5–10 pages) | 10–14 business days | Discovery → Design → Dev → QA → Deployment |
| E-Commerce Store | 14–21 business days | Planning → Design → Product setup → Payment → Launch |
| Business Automation System | 7–14 business days | Workflow mapping → Build → Testing → Handoff |
| Custom Telegram/WhatsApp Bot | 5–10 business days | Spec → Dev → Testing → Deploy → Documentation |
| Enterprise Package | 21–30 business days | Full discovery → Phased delivery with sign-off at each stage |
Timelines begin once we receive the signed agreement and initial deposit. Client delays in providing content, feedback, or approvals may extend the timeline proportionally.
Rush delivery (50% faster than standard timeline) is available for an additional fee of 30% of the project total. Rush orders must be confirmed in writing before project start. Not all project types are eligible for rush delivery — contact us to confirm availability.
Each package includes a set number of revision rounds:
Additional revisions beyond the included rounds are billed at 5/hour. A revision is defined as a set of changes communicated in a single request. Multiple back-and-forth requests for changes to the same element count as multiple revisions.
Final approval must be provided in writing (email confirmation). Once final approval is received, the project is closed and any further changes are billed as new work.
All projects include free support for 30 days after delivery for:
After 30 days, ongoing support is available under a separate maintenance agreement starting at 9/month.
If Olvera Holdings LLC is unable to deliver a project due to circumstances on our end (staff availability, technical failure, force majeure), we will notify you within 2 business days and provide either:
If you have not received your deliverable within the agreed timeline, or if you experience any issue with delivery, contact us immediately: