Frequently Asked Questions

Our office is located at 108 Monument Rd, La Porte, Texas 77571. However, we work with clients across the entire United States remotely. All communication, project management, and delivery can be handled online.

Yes. Olvera Holdings LLC is a legally registered Limited Liability Company filed in the State of New Jersey under filing number 0451538691, formed on October 2, 2026. We are a fully compliant US business entity.

Timeline depends on the project scope. A standard 4-page website typically takes 5 to 7 business days. A full e-commerce store with automation takes 2 to 4 weeks. Custom bot development ranges from 1 to 3 weeks depending on complexity. We will provide a specific timeline in your project proposal.

Our process has four stages: (1) Discovery Call — we learn about your business and goals, (2) Design & Planning — we create mockups and a project roadmap, (3) Development — we build your solution with regular check-ins, and (4) Launch & Support — we deploy, test, and provide ongoing maintenance. You are involved at every stage.

Our Starter plan includes 2 revision rounds, and our Growth and Enterprise plans include 3 revision rounds. Additional revisions beyond the included rounds are available at our standard hourly rate. We work closely with you during the design phase to minimize the need for major revisions.

Our Starter web design package begins at $499 (one-time), and our Growth package starts at $1,299. Enterprise projects are custom-quoted based on scope and requirements. We always provide a detailed proposal with transparent pricing before any work begins — no hidden fees, no surprises.

We accept bank transfers (ACH), credit and debit cards, PayPal, and Zelle. For larger projects, we also offer payment plans. All invoicing is handled electronically with detailed breakdowns of charges.

We offer a 100% satisfaction guarantee on all deliverables. If you are not satisfied with the final result, we will revise it until it meets your expectations at no additional cost. The initial 50% deposit covers the research and planning phase and is non-refundable, but any unused balance from the project fee is refundable if you choose to cancel.

Absolutely. Every website we build is designed mobile-first and is fully responsive across all devices — smartphones, tablets, laptops, and desktops. We test on multiple screen sizes before delivery to ensure a perfect experience everywhere.

Yes. We handle the complete technical setup including domain registration, hosting configuration, SSL certificate installation, and DNS management. We can work with your existing hosting provider or recommend a reliable solution based on your needs.

Our custom bots can be deployed on Telegram, WhatsApp Business, Facebook Messenger, web-based chat widgets, and SMS platforms. We can also build bots that integrate with internal tools like Slack, Discord, and custom dashboards. The platform choice depends on where your customers are.

Yes. Every project includes a post-launch support period (14 days for Starter, 30 days for Growth and Enterprise) during which we fix any bugs and make minor adjustments at no extra cost. After that, we offer monthly maintenance plans starting at $99/month for ongoing support, updates, and security monitoring.

Simply fill out the contact form or email us at info@olveraholdings.online with a brief description of what you need. We will schedule a free discovery call within 24 hours to discuss your project in detail and provide a custom proposal.